Developer Community

By Amanda Meli on May 15, 2017 2:09:57 PM

A developer community is a place that developers can work, interact, and learn organically to create and share knowledge as well as ask questions on topics important to what they want to learn more about. A developer community is different than an ordinary online community platform in that it is solely focused on a development environment, mostly coding, an interactive environment, and best practices in the field.

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Developer Community Platform

By Amanda Meli on May 15, 2017 1:33:07 PM

Developer community platforms are vastly becoming a popular way to help development teams within businesses organize people and accomplish work in an interactive and collaborative way. A developer community is different than an ordinary online community platform in that it is solely focused on a development environment, mostly coding, an interactive environment, and best practices in the field.

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Developer Forum Software

By Amanda Meli on May 15, 2017 1:02:00 PM

Creating a communal space for your development team to interact is critical in an ever-changing field. However, knowing which environment is right for your development team’s needs can be difficult with the amount of options available. Developer forums and developer online communities are two main ways that have been popularized to create an interactive environment for your development team.

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Success tips from the community manager playbook

By Nick R on Feb 8, 2017 10:26:19 AM

Online communities can help your company build stronger brand awareness, nurture deeper relationships with your customers, relieve pressure on your employees, validate product roadmaps and gain new business insight necessary to adapt to changing markets.

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Cultivate Your Community Culture with Established Guidelines

By Chelsea Bosworth on Jan 26, 2017 5:27:54 AM

Your community will establish a culture, which will either drive or inhibit engagement. Community managers must establish guidelines to set the stage for desired culture and community behaviors — if you leave it up to your users or member base, your community is less likely to thrive and will be harder to manage.

Topics: Community
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Expert tips: How to ease the cost of knowledge loss from employee turnover.

By Nick R on Jan 25, 2017 8:00:00 AM

Every company goes through employee turnover. Compdata Survey's reported a 16.4% average turnover rate across all industries in 2015. That's a lot of people leaving and a ton of knowledge leaving too! But, how much does that turnover cost your organization?

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Leveraging Customer Advocates Through Community

By Nick R on Jan 19, 2017 10:38:32 AM

Customers eager to share their positive experiences with your company and help other customers with their questions add a unique element that is far more powerful than any marketing strategy you can create. Simply put, advocates add a human and trusting element.
 
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How to Measure Success in Your Community

By AnswerHub on Jan 18, 2017 4:28:05 PM

What does success of a community really mean? There's no one answer to this, but all community managers and owners need to understand how to track success. Knowledge-sharing communities serve many different purposes – and often times are unique to your organization. To accurately measure the success of your community, it’s critical that you first understand the objective and vision for your community. Without understanding the objective, you won’t be able to track your community’s success.

Topics: Community
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AnswerHub Expert Tip: Creating a Private Space

By AnswerHub on Jan 12, 2017 8:00:00 AM

Put your AnswerHub skills to the test in our latest blog series of AnswerHub Expert Tips. Whether you’ve been using AnswerHub for days or years, there are probably a few tricks we can teach you. We’ll show you some tips and tutorials to help you use AnswerHub to the fullest, one week at a time.   

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Are You Providing an Outstanding Customer Experience?

By Tom Smith on Jan 11, 2017 8:00:00 AM

Over the course of my career, I've worked with more than 80 clients and companies in 18 different vertical industries.

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