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AnswerHub Product Update - August 2018

Aug 31, 2018 7:50:48 AM

Screen Shot 2018-08-30 at 8.38.45 AMAnswerHub is evolving at an ever increasing pace, and we're happy to inform you of a number of super valuable updates & new features, including:

  • Custom Web Panels
  • SEO Metadata Improvements
  • Slack Integration v2
  • Identified Experts View

 

Custom Web PanelsScreen Shot 2018-08-30 at 8.32.38 AM

With custom web panels our customers now have the ability to set specific web panels to individual spaces!  This type of versatility in web panels is incredibly valuable.  It can be used in a wide variety of ways such as marketing, announcements & advertising!

 

Screen Shot 2018-08-30 at 8.33.02 AM

Identified Experts

Proud to release another product differentiator!  Our software always helped community admins identify who the ‘experts’ in their communities were but now our software also does this programmatically!  Now you can log into the admin portal and visit a new ‘Identified Experts’ area and see all the experts in your community!

 

Screen Shot 2018-08-30 at 8.33.22 AMSEO Metadata Improvements

We’ve added metadata base SEO optimization into AnswerHub!  This will give our clients a great way to improve their visibility and organic search results for keywords, question, ideas, articles and more!

 

Screen Shot 2018-08-30 at 8.33.12 AMSlack Integration v2 

As part of our development plan we are making sure to update our plug-ins when updates are made available or when we update our platform.  Our slack integration was next on the list!  We’re now utilizing Slacks new REST APIs and setting ourselves up for future updates where we will allow 2-way conversations to/from Slack!

 

What’s Next?

We have another awesome release set to come out at the end of September, with more amazing stuff that will help our existing and future customers!  We're so excited about the cool stuff we're developing now!

Topics: Product Updates

Jen DeCesari

Written by Jen DeCesari

Jennifer is the Product Manager for AnswerHub. She's best known for juggling requirements documents while on the phone with customers but in her free time enjoys juggling activities for her 4 kids while on the phone with her husband. She's really good at juggling now.