Q&A: Post questions, add comments, and provide answers. Embed text, video, audio, and other rich media. Best answers are highlighted and rise to the top, making them easy to find.
Ideation: Share, comment, and upvote ideas and track their progress from conception to realization.
Knowledge Base: Author, organize, and publish knowledge base (KB) articles. KB articles can be “wikified” for community editing.
Expert Identification & Question Routing: Identify community experts based on their contributions and give other users the ability to route questions directly to experts.
Advanced Search: Reference all content and content types in your community to find the right knowledge at the exact moment of need.
Email Integration: Ask and answer questions by email and automatically add them to the site. This eliminates the need for users to log in to contribute their knowledge.
Attachments: Attach a variety of files to a question, answer or comment.
WYSIWYG Rich Text Editor with Multimedia Support: Easily author and edit content in WYSIWYG or Markdown formats. Users can also include a variety of multimedia.
User Profiles: Give users a place to share bios, show off expertise, track activity, and build their personal brand.
Upvoting: Like or upvote content to give it more traction and help others identify its usefulness.
Gamification: Award active users with reputation points and badges to create engagement and encourage continued contributions.
In-app and Email Notifications: Receive activity updates and notifications in AnswerHub or through email.
Follow by Question, Topic, or User: Follow topics, questions, or users and receive activity notifications by email. Alerts keep users informed and prompt them to engage.
Content Segmentation: Segment knowledge by “Spaces” to organize your content and control who can see what.
Advanced Moderation: Monitor and moderate content on your site so only useful contributions are visible.
Bad Words Filter: Keep it clean by filtering bad words and phrases.
Advanced Analytics: Track metrics like pageviews, number of questions asked, unanswered questions, new users and more to assess the health of your knowledge sharing community.
Advanced Administration: Advanced administration is available through a dedicated administration dashboard.
Role-based Permissions: Grant users different roles to restrict access to functions and content.
Granular Permissions: Grant or revoke almost any action possible in AnswerHub.
Import and Export: Import and export community content in a variety of formats including CSV, XML and JSON files.
REST API: Integrate your other services and apps with access to AnswerHub’s REST API.
AnswerHub SDK: Don’t just use AnswerHub, build on it with full SDK access.
Plugin Engine: Extend AnswerHub’s functionality through the use of plugins.
Theming: Choose from a selection of stock themes or customize your own theme to make AnswerHub look and feel however you like.
Multilingual: AnswerHub supports many languages including Arabic, Chinese (Simplified), Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, and Spanish.