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AnswerHub is Perfect for

Team Collaboration

Team Collaboration & Ideation

Capture knowledge, foster ideas, identify experts, and boost productivity.

Customer Self-Service

Customer Self-Service Portals

Cut support costs and improve satisfaction by giving customers a place to ask questions and find the answers they are looking for...24/7.

Privately Managed Q&A

Privately Managed Q&A Sites

Facilitate knowledge sharing in a question and answer format that is familiar for technical teams.

[Webinar] 4 WAYS TO MAKE YOUR COMMUNITY A TOTAL FLOP 

WEDNESDAY, AUGUST 31 at 1:00 PM EST

Trusted by the world’s smartest companies

Why Use AnswerHub?

Capture & Share Knowledge

AnswerHub gives your team a single place to capture Q&A vital to getting the job done, and share information so that it's always accessible.

With ideation and knowledge base plug-ins, you can propose and track the progress of ideas, or build a living knowledge base for your customers and partners.

 

See IBM Watson Analytics Community »

IBM Watson AnswerHub community
Drive engagement with gamification, expert identification, and in-app notifications.

Engage & Inform

Recognize and reward knowledge sharing with built-in gamification.

Follow topics and get updates with in-app notifications.

Find the best answer quickly with automatic expert identification and question routing.

 

See Hortonworks Community »

Manage, Administer, & Analyze

Advanced moderation, role-based permissions, and advanced site analytics give you the tools you need to launch, manage, and build your online community.

Track the health of your community with advanced analytics.
Customize and scale AnswerHub to fit any size or type of organization

Customize to Your Heart's Content

Customize AnswerHub to look and function any way you like with advanced theming and plug-in engines. Integrate with your other services with AnswerHub's REST API. 

Enterprise-Ready

With air-tight security and scalability from 30 users to millions, AnswerHub is made for enterprise teams. AnswerHub can be hosted on-premises or in the cloud.

Launch Sites: LinkedIn »   Unity 3D »    Apigee »   Pixar » 

AnswerHub Integrates with All Your Favorite Tools

Integrate with Confluence

Atlassian Confluence

Link to information and activity in a Confluence wiki.

Integrates with Slack

Slack

Send a question posted in AnswerHub to a Slack stream.

Integrate with Hipchat

Atlassian HipChat

When new activity is posted to AnswerHub, a notification is pushed to the Hipchat rooms that correlate with that topic.

Integrate with Parature

Parature

Crowdsource customer support and help users find the right answers without the hassle of phone calls and multiple support tickets.

Reddin Case Study

“From the moment we started our AnswerHub trial, DZone demonstrated that they were willing to go above and beyond to help us succeed.”

COACH CONCIERGE  REDDIN GLOBAL, INC

Customer Sites You Can Visit

Ready to Try AnswerHub?